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‘WhatsApp Business’ now available on Android in India

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New Delhi, Jan 23: To help businesses communicate better with their customers in India, WhatsApp has officially rolled out “WhatsApp Business” — a free-to-download Android app for small businesses — in the country.

The new app, available on Google Play Store, will make it easier for companies to connect with customers, and more convenient for its users to chat with businesses that matter to them.

“WhatsApp Business”, yet to come on Apple App Store in India, asks for a separate phone number from the one users have for their individual WhatsApp account.

“People all around the world use WhatsApp to connect with small businesses they care about from online clothing companies in India to auto parts stores in Brazil,” the Facebook-owned app had said in an earlier statement.

“WhatsApp Business will make it easier for people to connect with them, and vice versa, in a fast and simple way,” the company added.

“WhatsApp Business” was launched last week in Indonesia, Italy, Mexico, Britain and the US.

The app will help customers with useful information such as a business description, email or store addresses and website.

It will also save time with smart messaging tools — quick replies that provide fast answers to frequently asked questions, greeting messages that introduce customers to your business, and away messages that let them know you’re busy.

“People will know that they’re talking to a business because you will be listed as a Business Account. Over time, some businesses will have Confirmed Accounts once it’s been confirmed that the account phone number matches the business phone number,” WhatsApp said.

People can continue using WhatsApp as usual as there’s no need to download anything new.

“People will continue to have full control over the messages they receive, with the ability to block any number, including businesses, as well as report spam,” the company added.

In India, 84 per cent of SMBs think that WhatsApp helps them communicate with customers, and 80 per cent of SMBs think that WhatsApp helps them grow their business.

IANS

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Starlink project takes Musk’s SpaceX valuation to $100 billion

A Morgan Stanley research note said that “the pieces are coming together for SpaceX to create an economic and technology flywheel”.

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San Francisco, Oct 25 : Driven by its ambitious Starlink project, Elon Musk-run SpaceX has received a &100 billion valuation by US-based investment bank Morgan Stanley — from $52 billion just three months ago.

The bank’s “bull case” which is the absolute best-case scenario — puts the rocket company at a value above $200 billion, report Forbes.

The bank has raised the estimated value of Starlink to $81 billion.

While SpaceX’s launch business is valued at $12 billion, its point-to-point space travel is valued at $9 billion, describing Musk’s space business as “mission control” for the “emerging space economy.”

A Morgan Stanley research note said that “the pieces are coming together for SpaceX to create an economic and technology flywheel”.

“Investors just valued SpaceX in August, when the company raised $1.9 billion in funding — at a valuation of $46 billion” then.

Last week, SpaceX launched 60 more Starlink satellites aboard Falcon 9 rocket to be deployed in low-Earth orbit, bringing the constellation to 788 as the company gears up for a public beta of the affordable satellite broadband service.

SpaceX recently presented the Federal Communications Commission (FCC) Starlink internet performance tests, showing it was capable of download speeds of between 102Mbps to 103Mbps, upload speeds of 40.5Mbps to not quite 42Mbps, and a latency of 18 milliseconds to 19 milliseconds.

“Once these satellites reach their target position, we will be able to roll out a fairly wide public beta in the northern US and hopefully southern Canada,” SpaceX CEO Elon Musk said in a tweet earlier this month.

“Other countries to follow as soon as we receive regulatory approval,” he added.

It is expected that there will be gigabit speeds on offer, meaning up to 1Gbps Internet speeds, with a fairly low latency of up to 25ms.

Starlink plans to offer these Internet services for around $80 per month, which is priced at par if not lower than similar speed broadband plans in most countries, including India.

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Cyberattack on Dr Reddy’s Labs sharp reminder to strengthen digital infrastructure: Analysts

Most of the Indian pharma manufacturers are increasingly focused on digitisation and process automation to improve operational efficiencies.

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New Delhi, Oct 24 : The cyberattack on Dr Reddy’s Labs came as a sharp reminder to strengthen its digital infrastructure and tighten cyber security control measures, according to analysts.

According to a report by HSBC, damage control and restoration of operations is crucial. It said Dr Reddy’s is a front runner among peers in terms of investing for digital transformation initiatives as well as for new age cyber securities technologies.

“Thus, the cyberattack came as a sharp reminder to strengthen its digital infrastructure and tighten cyber security control measures. While it expects no major operational impact, a quick update on damage control and restoration of operations will in our view be crucial to validate resilience of its systems,” the report added.

Dr Reddy’s faced a major data breach yesterday which triggered a shutdown of its key facilities. The company experienced data breaches in servers in the UK, the US, India, Brazil and Russia. Afterwards, the company released a statement which said that in the wake of a detected cyberattack, it had isolated all data centre services to implement preventative measures. Dr Reddy’s anticipates all services to be up within 24 hours and does not expect any major impact on operations due to the cyberattack.

Most of the Indian pharma manufacturers are increasingly focused on digitisation and process automation to improve operational efficiencies.

With increasing digitisation, data breaches and cyberattacks are common place, with the pharmaceuticals industry one of the sectors most impacted, after healthcare, energy and finance as per a study by Ponemon Institute (a Michigan-based research institute dedicated to data privacy, protection, and information security policy), and IBM Security.

For example, Merck faced a major cyberattack in June 2017 that led to disruption of its worldwide operations and sales losses of $260 million due to nonfulfillment of orders, and it incurred incremental costs (incl. remediation costs) of $285 million in 2017.

“The risk of cyberattacks on the pharma industry is further amplified by remote working during the COVID-19 pandemic. Thus, pharma manufacturers (incl. DRRD) need to invest further and strengthen cyber security systems to avoid or minimise operational disruptions, high costs of control, and to contain damages and any potential lawsuits or regulatory penalties,” the report said.

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New BMW G 310 R and G 310 GS: List of changes

New BMW G 310 R and G 310 GS are significantly cheaper than their BS4 counterparts. Furthermore, the bikes have also received several functional changes to improve performance.

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BMW Motorrad recently launched new G 310 R and G 310 GS bikes at ₹2.45 lakh and ₹2.85 lakh, respectively. All prices are ex-showroom, India. This means that both the entry-level BMW bikes are now significantly cheaper than their BS4 counterparts. This has been done to make G 310 twins more popular than before and attract better sales. But besides reducing the price, the German two-wheeler maker has made several functional and design tweaks to the motorcycles. Here’s a low down on how different the new G 310 twins are when compared to their previous models.

New BMW G 310 R and G 310 GS: Design

BS6 G310GS side hq.png

The new G 310 R and G 310 GS bikes look sportier than their predecessors, thanks to a couple of new body panels and all-new LED headlamp cluster with LED DRL. Both the bikes are also available in new colour schemes; while G 310 GS is available in Rallye Style, Polar White, and a special 40 Years GS black-yellow colour scheme, the G 310 R can be had in Style Sport, Cosmic Black, and Polar White colour options. Another change with the bikes is that they now get an adjustable clutch lever.

BS6 G310R front.jpg

New BMW G 310 R and G 310 GS: Features

BS6 BMW G 310 R and G 310 GS use the same LCD instrument panel that offers all the essential readouts. The motorcycles now also get ride-by-wire system for improved throttle response. Sadly, the bikes still do not get smartphone connectivity.

BS6 G310gs ins.jpg

New BMW G 310 R and G 310 GS: Specs

Both the bikes are now powered by a BS6-compliant 313 cc, liquid-cooled engine that generates 34 bhp at 9,500 rpm and 28 Nm at 7,500 of peak torque. This engine is paired to a six-speed gearbox with slipper-clutch as standard. This means that mechanically, the motorcycles are no different than their predecessors but the addition of slipper clutch makes it easier to downshift, especially at high speeds.

BS6 G310GS rider front.jpg

Furthermore, the new G 310 twins use the same suspension setup — 41 mm USD forks with mono-shock — and braking hardware — 300 mm front and 240 mm rear disc brakes with dual-channel ABS — as their BS4 models.

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