RBI launches survey on people’s retail payment habits

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Technology-driven e-tailers from the virtual world are giving a run for the money to retailers in the real world, as they lure away smart buyers with lower prices, heavy discounts and door-step delivery.

Mumbai, Dec 27 : The Reserve Bank of India (RBI) has launched a survey to understand the “Retail Payment Habits of Individuals” (SRPHi).

According to the central bank, the survey will cover a sample of 6,000 individuals from different socio-economic background across six cities, viz., Delhi, Mumbai Kolkata, Chennai, Bengaluru and Guwahati.

“The survey seeks qualitative responses from individuals on their payment habits. The findings may provide some idea about awareness and usage habits of digital payment products,” the RBI said in a statement on Wednesday.

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