New Delhi, 5 Jan, 2017: Even after two months of demonetisation and the push towards digital economy and cashless payments, government departments are still insisting people to pay cash that is hard to find.
While, the government is offering 0.75 % subsidy for paying LPG cylinders online, the companies have not publicized their online payment system. Besides, as per the media reports, less than one percent of customers pay online.
Due to the errors in a pilot project, Centralised Dealers & Consumer Management System, those who pay online tend to get the refilled cylinder in 10-15 days, whereas those who pay cash on delivery get it in three days.
Which is why the customers are more inclined towards cash on delivery to get refill cylinders. Also, there is a hassle: LPG dealers and delivery personnel do not have point of sale swipe cards.
Additionally, the South Central Railway is upgraded to digital transactions. After demonetisation, the SCR provided PoS machines at all the MMTS stations and a few bigger railway stations. However, it is still insisting on cash payments at other places. Online booking is available for long-distance trains but not all counters are equipped to accept credit or debit cards.
The situation is similar in case of GHMC and the Hyderabad Metropolitan Water Supply and Sewerage Board, they have adopted the cashless payment system but bill collectors and staff are still accepting cash payments at the doorstep from residents.
Road Transport Corporation, which serves lakhs of commuters per day are deprived of digital transaction systems in bus stations and in buses. The RTC management has formed a committee on the matter and planned to install PoS machines at its ticket counter at Siddipet by Monday.
As per the media reports, it will take at least six months to go cashless, if the PoS machines are supplied in time. The committee reviewed smart cards but dropped the idea as it could cost the RTC about Rs 200 crore.
MeeSeva accepts payments for more than 300 services, including municipal taxes, water and power bills. Of the 110 MeeSeva centres in the city, just five take payment by cards. While the MeeSeva makes payments online for the different services, users will have to pay cash. MeeSeva deputy engineer P. Srinivas told in media that 50 PoS machines were being procured in Phase-I for the city.
Primary and secondary education departments are also emphasising on collecting exam and other fees from students in cash only. Students pay their examination fee at schools, and the money is deposited by headmasters in the department concerned in the form of demand drafts. Universities make do with demand drafts.