Genpact launches AI-based platform


New York, June 30: Global business process management company Genpact on Friday unveiled “Genpact Cora” — an artificial intelligence (AI)-based platform that would accelerate digital transformation for enterprises.

“‘Genpact Cora’ brings leading digital solutions together in one unified platform, combined with the process and deep domain expertise that comes from decades of experience running intelligent operations,” said NV ‘Tiger’ Tyagarajan, President and Chief Executive Officer, Genpact.

“Genpact Cora” has a mature application program interface (API) design and open architecture.

It integrates advanced technologies across key areas, including ‘Digital Core’ — cloud, software-as-a-service, blockchain, mobility and ambient computing, robotic process automation and dynamic workflow.

The AI-based platform drives digital transformation in a planned and managed fashion, without sacrificing the governance security and investment protection that mature and established businesses need.

“It reduces risks around errant robots and misapplied AI spinning out of control, through an integrated command and control hub that delivers the much-needed governance that business processes require,” added Sanjay Srivastava, Senior Vice President and Chief Digital Officer, Genpact.



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