Connect with us

Tech

Facebook gave ‘misleading’ information over WhatsApp: EU

Published

on

facebook whatsapp

London, Dec 21 : In a setback for Facebook, the European Commission (EC) has charged the social media giant with providing “incorrect information” during the investigation into its acquisition of the popular mobile messaging app WhatsApp.

Facebook could face fine of up to 1 per cent of its global turnover in 2014 (over $10 billion at that time) when the merger was approved, The Guardian reported on Wednesday.

“Our timely and effective review of mergers depends on the accuracy of the information provided by the companies involved. In this specific case, the commission’s preliminary view is that Facebook gave us incorrect or misleading information during the investigation into its acquisition of WhatsApp. Facebook now has the opportunity to respond,” European competition commissioner Margrethe Vestager said in a statement.

According to a Fortune report, the EU action comes after a WhatsApp privacy policy change in August this year saying it would share some users’ phone numbers with parent company Facebook, triggering investigations by EU data protection authorities.

Facebook, which has 1.71 billion users, has time till January 31 to respond to the charges.

“The Commission takes the preliminary view that, contrary to Facebook’s statements and reply during the merger review, the technical possibility of automatically matching Facebook users’ IDs with WhatsApp users’ IDs already existed in 2014,” the statement added.

The EU move, however, will not have an impact on the approval of the $22 billion merger in 2014.

“Companies are obliged to give the commission accurate information during merger investigations. They must take this obligation seriously,” added Vestager who has also demanded that tech giant Apple must pay back $14 billion in taxes to Ireland.

“We respect the commission’s process and are confident that a full review of the facts will confirm Facebook has acted in good faith,” a Facebook spokesperson responded to the EU statement of objections.

Facebook, however, stopped the use of user data shared between WhatsApp and Facebook for advertising purposes in November.

IANS

 

 

 

 

 

 

 

 

 

Tech

New Facebook update to prioritise trustworthy news, says Zuckerberg

Published

on

San Francisco, Jan 20: After tweaking its News Feed to allow users to see more updates from family and friends than posts from businesses, Facebook CEO Mark Zuckerberg has now announced to prioritise news that is trustworthy, informative and local.

In a Facebook post on Saturday, Zuckerberg said it’s important that News Feed promotes high-quality news that helps build a sense of common ground for its over two billion users.

Here’s how this new update, starting in the US from next week, will work.

“As part of our ongoing quality surveys, we will now ask people whether they’re familiar with a news source and, if so, whether they trust that source,” the Facebook CEO said.

The idea is that some news organisations are only trusted by their readers or watchers, and others are broadly trusted across society even by those who don’t follow them directly, he added.

“To make sure the news you see, while less overall, is high quality. I’ve asked our product teams to make sure we prioritise news that is trustworthy, informative, and local.

“And we’re starting next week with trusted sources,” Zuckerberg added.

According to him, the new update will not change the amount of news people see on Facebook. It will only shift the balance of news they see towards sources that are determined to be trusted by the community.

The earlier News Feed update to show more updates from family and friends will result in less public content, including news, video, and posts from brands in your News Feed, he noted.

“After this change, we expect news to make up roughly four per cent of News Feed — down from roughly five per cent today. This is a big change, but news will always be a critical way for people to start conversations on important topics,” the Facebook CEO said.

He said that Facebook has got a feedback from the community that public content — posts from businesses, brands and media — is crowding out the personal moments that lead us to connect more with each other.

The impact will vary from Page to Page, driven by factors, including the type of content they produce and how people interact with it.

IANS

Continue Reading

Business

WhatsApp unveils new service to target small businesses

Published

on

whatsapp

New Delhi, Jan 19: To help businesses communicate better with their customers globally including in India, WhatsApp on Thursday launched “WhatsApp Business” – a free-to-download Android app for small businesses.

Related image

The new app will make it easier for companies to connect with customers, and more convenient for its 1.3 billion users to chat with businesses that matter to them.

“People all around the world use WhatsApp to connect with small businesses they care about from online clothing companies in India to auto parts stores in Brazil,” the Facebook-owned app said in a statement.

Currently, “WhatsApp Business” is free to download on Google Play in Indonesia, Italy, Mexico, Britain and the US. The app will roll out for other countries, and in India, in the coming weeks.

“WhatsApp Business will make it easier for people to connect with them, and vice versa, in a fast and simple way,” the company said.

The app will help customers with useful information such as a business description, email or store addresses and website.

It will also save time with smart messaging tools – quick replies that provide fast answers to frequently asked questions, greeting messages that introduce customers to your business, and away messages that let them know you’re busy.

“People will know that they’re talking to a business because you will be listed as a Business Account. Over time, some businesses will have Confirmed Accounts once it’s been confirmed that the account phone number matches the business phone number,” WhatsApp said.

People can continue using WhatsApp as usual as there’s no need to download anything new.

“People will continue to have full control over the messages they receive, with the ability to block any number, including businesses, as well as report spam,” the company added.

For over 80 per cent of small businesses in India and Brazil, WhatsApp helps them communicate with customers and grow their business.

In India, 84 per cent of SMBs think that WhatsApp helps them communicate with customers, andA80 per cent of SMBs think that WhatsApp helps them grow their business.

Glassics is a fashion eyewear company that tested WhatsApp Business first-hand to message customers quickly and build personal relationships with them.

“WhatsApp Business helped us develop stronger relationships with our customers. We were able to respond faster to customers with features like away messages and quick replies, and offer a better overall experience,” said its co-founder Devesh Nichani.

WhatsApp Business gives users a verified green checkmark badge next to account name. Businesses will be able to create a company profile with information such as address, business hours, and description of product or service offered. Its messaging tool will help businesses manage consumer chats — quick replies that provide fast answers to frequently asked questions, greeting messages that introduce customers to your business, and away messages that let them know you’re busy. It also has a web interface.

WeForNews

Continue Reading

Tech

Google ‘Cloud AutoML’ to help all businesses leverage AI

Published

on

google

New Delhi, Jan 18: Google has launched “Cloud AutoML”, a product that enables businesses with limited Machine Learning (ML) expertise to build high quality, custom Artificial Intelligence (AI) models to improve their product or service.

“Cloud AutoML” will let businesses and developers train custom vision models for their own use cases.

“At Google Cloud, our goal has been to lower the barrier of entry and make AI available to the largest possible community of developers, researchers, and businesses. Our Google Cloud AI team has been making good progress towards this goal,” Jia Li, Head of R&D, Cloud AI and ML, said in a statement late on Wednesday.

Businesses with limited ML expertise can leverage “Cloud AutoML” to start building their own high-quality custom models by leveraging advanced techniques like learning2learn and transfer learning from Google.

Google’s first “Cloud AutoML” release is “Cloud AutoML Vision”, a service that makes it faster and easier to create custom ML models for image recognition.

Its drag and drop interface lets users easily upload images, train and manage models, and then deploy those trained models directly on Google Cloud.

“AutoML Vision” provides a simple graphical user interface that lets businesses specify data, then turns that data into a high-quality model customised for specific needs.

“‘AutoML Vision’ is the result of our close collaboration with the Google Brain and other Google AI teams, and is the first of several Cloud AutoML products in development that aims to make it easier for more businesses to adopt ML,” Li said.

IANS

Continue Reading
Advertisement

Most Popular