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External Affairs Ministry crosses another social media milestone

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New Delhi, Dec 24 : The External Affairs Ministry has crossed another milestone in its extensive use of social media when its Twitter handle @IndianDiplomacy crossed the one million followers mark.

“The cherry on the top of a year of digital milestones! Our @IndianDiplomacy account crosses 1 million followers,” External Affairs Ministry spokesperson Vikas Swarup tweeted.

Earlier this year, the ministry won a Digital India Award for its innovative use of the social media.

External Affairs Minister Sushma Swaraj herself has acquired a global reputation for using social media to help Indians in distress abroad or for people who need anything related to her ministry. She has 6.8 million followers on Twitter.

On Friday, the ministry launched a new service called Twitter Seva that will enable timely, transparent and large-scale response to citizens’ tweets in real time.

The Twitter Seva service will be supported by 198 Twitter accounts of Indian missions abroad and 29 regional passport offices.

It is an effective mechanism to respond to public queries and grievances that helps process large volumes of tweets, converts these to resolvable tickets and assigns these to the relevant authority for real-time resolution.

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HCL launches app dedicated to Indian classical music

Called “HCL Music”, the app is available for both Android and iOS users.

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New Delhi, June 22 (IANS) There is some good news for Indian classical music lovers as HCL has launched a free music app dedicated to catering to their taste in music.

Called “HCL Music“, the app is available for both Android and iOS users, HCL said in a statement.

The app features recordings of live performances from legendary artists, high quality studio recordings featuring maestros, forgotten collections of legends and an assortment of crowd sourced music by young and aspiring artists.

The app houses a collection of Indian classical music across genres including Hindustani, Carnatic and fusion music, HCL said, ading that the aim is to make the app the largest ever repository of classical content and also give upcoming artists a platform to showcase their talent.

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Facebook launches free version of ‘Workplace’ for NGOs

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San Francisco, June 21: Making inroads into the non-profit segment, Facebook has launched a free version of its enterprise communications app ‘Workplace’ to make work better, smarter and faster for charities and non-governmental organisations.

Named “Workplace for Good”, the app would donate work-essential mobile, video, communication and collaboration tools free of charge to organisations like World Wildlife Fund, United Nations Children’s Fund (Unicef) and more.

“We’re giving ‘Workplace for free’ to non-profits and staff at educational institutions globally, so they can build meaningful communities and create change around the world,” Annette Gevaert, Head, Workplace For Good, Facebook, wrote in a blog post late on Wednesday.

Additionally, the app also comes integrated with tools like “OxBot” which is a jargon-busting bot that provides a link to internal sources of information, increasing accessibility options.

“We’re also renewing our commitment to #ImpactCloud, a coalition of technology companies including Workplace, Salesforce, Box, Okta and Microsoft, working together to help accelerate digital transformation and impact for humanitarian and disaster relief organisations,” Gevaert added.

IANS

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‘Twitter Media’, a new home for publishers, is here

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San Francisco, June 20: In an apparent attempt to get close to publishers, Twitter has launched “Twitter Media” — a website dedicated to helping small publishers get the most from its platform.

Kay Madati, Global Vice President and Head of Content Partnerships officially introduced the new site.

“With Facebook disappointing publishers for the last few years Twitter saw an opportunity, and now it’s launching ‘Twitter Media’, a website dedicated to helping small publishers get the most from its platform,” tech website WeRSM reported late on Tuesday.

“Twitter Media” would feature best practices from content publishers across Twitter, curated by Twitter’s news, sports and entertainment partnerships teams.

The micro-blogging site said that “Twitter Media” will be updated regularly with case studies and success stories and will also feature a blog to help publishers stay up-to-date with tools for publishers.

The website would also include information about new products and features designed specifically for content publishers and there would be an easy-to-navigate help section curating answers to the most common questions Twitter gets from content publishers.

IANS

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